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If I Deactice Smaet Family Companion Number Can I Reactivate It

Written By Wednesday, March 2, 2022 Add Comment Edit

Sign upwardly / Upgrade subscription

    Sign up for Verizon Smart Family

    You can sign upwards through the Verizon Smart Family app:

    1. Download the app in Google Play™ or the Apple tree® App Store®.

      Note: You tin also sign up through the Add-ons and apps page in My Verizon, but you must have the Verizon Smart Family app to fully employ the service.

    2. Open the Verizon Smart Family app on your Android™ smartphone or iPhone®.
    3. Tap Become started.
    4. Enter your mobile number and My Verizon password, and tap Sign in.
    5. Select your desired Verizon Smart Family programme, and and then tap Side by side.

      Note: Verizon Smart Family Premium™ includes location services.

    6. Tap Agree to provide parental consent for the Smart Family app to collect information from your child's phone in club to provide the Smart Family service to your and your family unit.
    7. Select the lines y'all'd like to add to Verizon Smart Family.

      Note: There's no additional price to add lines. Your monthly fee covers your entire account.

    8. Proper noun the lines yous're calculation (optional), and then tap Sign upwardly.
    9. Tap OK.

    Now that y'all're signed up for Verizon Smart Family, y'all can download the Smart Family Companion app on your children's iPhone® and Android smartphones or Android tablets that have a line on your Verizon wireless account.

    Notation: Yous can also upgrade to Verizon Smart Family Premium from the dashboard of the app when you start sign in.

    Upgrade to Verizon Smart Family Premium

    In the Verizon Smart Family unit app:

    1. Tap Upgrade to Premium on the dashboard.

    2. Tap Upgrade for $five more per month.
    3. Tap OK

    You've successfully upgraded to Verizon Smart Family Premium.

    Cancel subscription to Verizon Smart Family

    To unsubscribe in the Verizon Smart Family app:

    1. Tap the Settings icon in the peak-right corner of the screen.
    2. Tap Account details.
    3. Tap Subscription.
    4. Tap Abolish subscription.
    5. Follow the onscreen instructions to abolish your subscription.

    Note: With the Simply Kids plan, you lot tin can't unsubscribe or downgrade from Verizon Smart Family unit Premium considering it'south included for free as part of the plan. To make changes to your subscription, you'll need to change your plan in My Verizon.

Sign in / Sign out

    Sign in to an existing Verizon Smart Family business relationship

    To sign in to the Verizon Smart Family app on your phone:

    1. Open the Verizon Smart Family app on your Android smartphone or iPhone.

      Notation: If y'all don't have the app on your phone, you tin download the Verizon Smart Family app in your phone's app store.

      You can also sign in and manage Verizon Smart Family through My Verizon. But you must have the Verizon Smart Family app on your phone to benefit from all the features available with the service.

    2. Tap Become started.
    3. Enter your mobile number and My Verizon countersign. And then tap Sign in.
    4. If prompted, tap Agree to take the Terms and Conditions.

    You've successfully signed in to Verizon Smart Family unit.

    View dashboard

    The dashboard is the first screen y'all meet when y'all sign in to the Verizon Smart Family unit app. It gives y'all quick access to:

    • Pause your child'southward net use
    • Encounter call and text activity
    • See spider web and app activeness
    • Manage the controls you have set up up
    • Locate your children'south phones (with Verizon Smart Family Premium)

    Here are examples of the dashboard:

    Sign out of the Verizon Smart Family unit app

    1. Tap the Settings icon in the top right corner of the screen.
    2. Tap Log out.

    You lot've successfully signed out of your Verizon Smart Family unit business relationship.

Contacts

Map / Location

    Locate a child

    Note: Y'all must have Verizon Smart Family Premium to use location services. You'll too demand to pair your phone with the Smart Family unit Companion app on your child's phone for ameliorate location accuracy and to use certain location features. Additionally, Smart Family unit notifications must exist enabled in your device settings to view whatever location of your kid's Verizon Android tablet.

    In the Verizon Smart Family app:

    1. Select the child at the meridian of the screen. The app will begin to locate their telephone automatically. A successful result will display a halo showing the general surface area of the child's device.

    2. Tap the Map for more than item.

    Your child's location details and history volition appear. You lot can tap an individual upshot for more detail.

    View location history

    Note: You must have Verizon Smart Family Premium to employ location services.

    1. Locate your child and view the location details.
    2. Under the History department, tap an individual location event to view it in more detail and see the location on the map.

    The result will show on the map with the location details.

    Ship location bank check-in from child's app

    Note: Y'all must have Verizon Smart Family Premium to use location services.

    1. Open the Smart Family Companion app on the kid'due south telephone or Verizon Android tablet.
    2. Tap Check in.

    A location notification will be sent to the parent's phone.

    Request pick upward from child'southward app

    Note: You lot must have Verizon Smart Family Premium to utilize location services.

    1. Open up the Smart Family Companion app on the child'due south telephone or Verizon Android tablet.
    2. Tap Option me up.
    3. Confirm your location on the map.
    4. Select the parent you want to request a ride from.
    5. Tap Send request.

    A notification will be sent to the parent requesting a ride and stating the child'due south location. Information technology will also give the parent the option to accept or pass up the request. The child will receive a notification when the parent accepts or declines.

Location alerts / Notifications

    Alerts and notifications

    Yous can ready alerts to notify you of your child'southward location. You can have these alerts sent when your child arrives at and leaves certain places, or you can be notified of your child's location at fix times during the day.

    You can also receive daily and/or weekly notifications of of import activities and communication with new and watchlist contacts.

    Note: You must have Verizon Smart Family unit Premium to use location services. You lot should also pair your phone with the Smart Family Companion app on your child's phone for more accurate results. To view whatever location for your child'southward Verizon Android tablet, yous must pair with the Smart Family unit Companion app on the tablet and take Smart Family notifications enabled in device settings.

    Set arrival and departure alerts

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Manage controls section, and tap Location alerts.
    3. Tap Places & alerts.
    4. Tap Add a place.

      Note: You can too delete a saved alert on this screen. Tap the alert you want to delete and tap Remove.

    5. Enter the proper noun and address of the place you want to set an alert for.
    6. Tap the Arrival alert switch and/or the Difference alert switch to set up when you lot want to receive alerts for this location.
    7. Tap Relieve.

    You've successfully gear up arrival and departure alerts. Repeat these steps for each location you want to receive alerts for.

    Set up scheduled alerts

    In the Verizon Smart Family unit app:

    1. Select the child at the top of the screen.
    2. Ringlet down to the Manage controls section, and tap Location alerts.
    3. Tap Scheduled alerts.

      Annotation: You can also delete a ready warning on this screen. Tap the alert you want to delete, and tap Remove.

    4. Tap Add an alert.
    5. Select the days and time when you lot want to exist notified of your child'south location.
    6. Tap Save.

    Y'all've successfully fix upwardly a scheduled alert for your child. Repeat these steps to gear up upward additional alerts you want to receive.

    Set notification preferences

    In the Verizon Smart Family app:

    1. Tap the Settings icon in the height correct corner of the screen.

    2. Tap Notifications.
    3. Select the child you lot want to set notifications for.
    4. Adjust the notification settings every bit desired.

    You've successfully set your notification preferences. Echo steps 3 and iv for each line you want to gear up notifications for.

Content filters

    Ready content filters

    You must be paired with your child's Smart Family Companion app to use content filters.

    In the Verizon Smart Family app:

    1. Select the child at the summit of the screen.
    2. Curlicue down to the Manage controls section, and tap Content filters.

      Notation: If you haven't paired with the child's telephone however, you'll exist encouraged to initiate pairing. Follow the instructions provided to complete the procedure.

    3. Select a content category you desire to block.

      Note: For additional details about what the category blocks, tap More info.

    4. Tap the switch for each filter you want to turn on or off. (The switch is black when it's on and white when it'due south off.)

      Note: To block all filters in a category, tap the All switch at the superlative of the screen.

    5. When you're washed, tap Save.

    You lot've successfully set up a content filter. Repeat steps 3 - 5 for each category you want to set upwards.

    Note: If you lot didn't see something that you were looking for in a category, you can ask us to add it at the bottom of the category page. Tap Looking for something not listed? and fill out the survey.

    Manually block and unblock websites

    You must be paired with your child's Smart Family unit Companion app to employ content filters.

    In the Verizon Smart Family unit app:

    1. Select the kid at the top of the screen.
    2. Scroll downwardly to the Manage controls section, and tap Content filters.
    3. Scroll down and tap Websites.
    4. Tap Trusted websites or Blocked websites, and enter the web address / URL you want to allow or cake.
      • Trusted websites – Enter websites on this listing that you want your child to exist able to view, even though the default content filter blocks information technology.
      • Blocked websites – Enter websites on this list that you don't want your child to be able to visit and aren't currently blocked by the default content filter.

    Yous have successfully blocked or unblocked a website.

    Note: To remove a website on either of these lists, follow the steps above and tap the Delete icon next to the website, and and so tap Remove.

    Remove all content filters

    In the Verizon Smart Family app:

    1. Select the child at the pinnacle of the screen.
    2. Coil downwardly to the Manage controls section, and tap Content filters.
    3. Tap the Remove all push button in the top right corner of the screen.
    4. Tap Remove all content filters.
    5. Tap OK.

    You've successfully removed all content filters for your child.

Time restrictions

    Set and remove time restrictions

    Fourth dimension restrictions are specific times when you don't want your child to be able to call, text or use information or Wi-Fi (e.g., during schoolhouse, after bedtime, etc.).

    Notes:

    • To block Wi-Fi, y'all must be paired with your child's Smart Family Companion app.
    • Fourth dimension restrictions only limit information usage for lines on the Just Kids programme. Calling and texting are already express to trusted contacts only.
    • Fourth dimension restrictions only limit data usage for Verizon Android tablets on the Smart Family unit account. These devices are unable to brand or receive calls and text letters.

    To gear up time restrictions in the Verizon Smart Family unit app:

    1. Select the kid at the top of the screen.
    2. Scroll downward to the Manage controls section, and tap Limits.
    3. Tap Time restrictions.
    4. You tin speedily create school or nighttime hours, or you lot tin can create custom time restrictions:
      • School or night hours - Tap School hours or Night hours, and adjust the recommended time restrictions as needed.
      • Custom time restrictions - Tap Add fourth dimension restrictions. Choose the days and times you don't want your kid to be able to use the phone.
      Note: You lot can as well remove a time restriction on this screen. Select the limit you'd like to remove, and tap Remove.
    5. Tap Salvage.
    6. Turn your kid'due south phone off and on again to put the limit into immediate result.

    You've successfully set time restrictions for your child.

    Set your time zone

    Whatsoever time restrictions prepare for your child will exist activated based on the time zone entered in your Verizon Smart Family app.

    1. From the dashboard, tap the Settings icon in the height right corner of the screen.

    2. Tap Account details.
    3. Tap Time zone.
    4. Select the time zone you're in.
    5. Tap Save.

    You've successfully set your fourth dimension zone.

Usage limits

    Limit data usage / Remove data limit

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll downwards to the Manage controls department, and tap Limits.
    3. Tap Data target.
    4. Enter the amount of data (in GB) that you want your kid to exist able to use each month.

      Notation: You tin can also remove an existing data target on this screen. Tap the data target you want to remove, and tap Remove.

    5. If y'all want your child to be able to continue using data subsequently reaching the data target, tap the Don't block data, but warning me when the limit is reached box.

      Note: If you don't want your child to have data access afterwards reaching the limit, exit this box unchecked.

    6. Tap Save.
    7. Plow your child'due south phone off and on again to put the limit into immediate effect.

    Yous've successfully ready a data target for your kid.

    Block purchases / Remove purchase limit

    Buy limits assist you manage how much your kid can beak to your Verizon account each month. Only purchases straight billed to your Verizon business relationship using carrier billing are limited.

    In the Verizon Smart Family app:

    1. Select the kid at the superlative of the screen.
    2. Whorl downwards to the Manage controls section, and tap Limits.
    3. Tap Purchase limit.
    4. Enter the maximum dollar corporeality you want your child to be able to beak to your Verizon account each month.

      Notation: You tin can likewise remove an existing purchase limit on this screen. Tap the buy limit yous want to remove, and tap Remove.

    5. Tap Relieve.
    6. Plow your kid's phone off and on again to put the purchase limit into immediate consequence.

    Yous've successfully set a buy limit for your child.

    Limit texting / Remove text limit

    Notes:

    • This isn't available for lines on the Just Kids program, as their texting is always limited to trusted contacts only.
    • Third-party apps that utilise Over the Elevation (OTT) information (e.g. iMessage) have to be managed directly on the device.

    In the Verizon Smart Family app:

    1. Select the kid at the top of the screen.
    2. Curlicue down to the Manage controls section, and tap Limits.
    3. Tap Text limit.
    4. Enter the maximum number of text messages you want your child to send and receive each month.

      Note: You can also remove a text limit from this screen. Tap the text limit yous desire to delete, and tap Remove.

    5. Tap Save.
    6. Turn your child's phone off and on once more to put the text limit into immediate effect.

    You've successfully set a text limit for your child.

    Set call restrictions / Remove call limit

    Notation: This isn't available for lines on the Simply Kids programme, as their calling is always limited to trusted contacts but.

    In the Verizon Smart Family unit app:

    1. Select the child at the acme of the screen.
    2. Scroll downwardly to the Manage controls section, and tap Limits.
    3. Tap Phone call limit.
    4. Enter the number of minutes y'all desire your child to be able to spend on calls during each month.

      Annotation: You can besides remove a telephone call limit on this screen. Tap the call limit you want to delete, and tap Remove.

    5. Tap Relieve.
    6. Turn your kid's phone off and on again to put the telephone call limit into firsthand consequence.

    You've successfully fix a call limit for your child'south phone.

Activity

    View child's phone call and text activeness

    In the Verizon Smart Family app:

    1. Select the child at the peak of the screen.
    2. Roll down to the Activity & insights department, and tap View more.
    3. Select Calls or Texts at the top of the screen.

    Yous'll see a detailed view of your child's call and text activity for that day.

    View child's screen time

    This characteristic is currently only available for Android devices. You must be paired with your child'southward Smart Family Companion app to utilise this characteristic.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Screen time today section to encounter an overview of your child'southward screen time, which apps they used most and how long they spent on each app.
    3. Tap View more.

    You'll see a graph showing the amount of screen time for each hour of the day.

    View child's web and app activity

    You must exist paired with your child'south Smart Family unit Companion app to use this characteristic.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Whorl downward to the Spider web & app activity today section to see a graph showing an overview of your child's online activeness in general categories.
    3. Tap View more than.

    You'll see a detailed view of the twenty-four hours's activities, including specific websites and apps visited in each category.

    Annotation: To view a different twenty-four hours, tap the left arrow or right pointer at the tiptop of the screen.

Add together a line / Assign roles

    Add a line to Verizon Smart Family

    You tin can add a line to Verizon Smart Family through the My Verizon website. The Smart Family account tin be used to manage all uniform devices on the same Verizon wireless business relationship.

    Note: iPad® isn't currently supported. If y'all have an iPad on your Verizon wireless account, you'll see it on the My Verizon website and be able to select "kid" for information technology. However, this won't really add that line to Verizon Smart Family.

    Or follow these steps to add a line through the Verizon Smart Family app:

    1. Tap the Settings icon in the top correct corner of the screen.

    2. Tap Family settings.
    3. Tap Add together family fellow member.
    4. Select the line(s) yous desire to add to Verizon Smart Family.
    5. If desired, enter the family unit member'south proper noun and icon for each line you're adding.
    6. Tap Add.

    Yous've successfully added a line to Verizon Smart Family.

    Assign roles

    When you add a line, the role of that family fellow member volition automatically exist assigned based on their account part in My Verizon:

    • Account Possessor / Business relationship Manager – Parent
    • Business relationship Fellow member – Child

    Remove a line from Verizon Smart Family

    1. Tap the Settings icon in the top right corner of the screen.

    2. Tap Family settings.
    3. Select the line y'all want to remove.
    4. Tap Remove from Verizon Smart Family unit.
    5. Tap Remove.

    Y'all've successfully removed a line from Verizon Smart Family.

Pair with kid'south app

    Pair with the kid'southward app

    1. On your kid'due south device, download the Smart Family unit Companion app:
      • Google Play™ Shop
      • Apple tree® App Store®
    2. On your device, open the Verizon Smart Family app, and tap the Settings icon in the top right corner of the screen.

    3. Tap Family unit settings.
    4. Tap the device you want to pair with.

      Annotation: If you don't see the device you want, you need to add the device to Verizon Smart Family kickoff:

      1. Tap Add family member.
      2. Tap the checkbox adjacent to each device you want to add to Verizon Smart Family unit.
      3. If desired, enter the family members' name and icon for each line you lot're adding and tap Next.
      4. Tap Save.
    5. Tap Smart Family Companion.
    6. Tap Send invite.
      • If your child'south device is an iPhone or Android smartphone, a link volition exist texted to the device.
      • If your child's device is a Verizon Android tablet, y'all must choose a messaging service (due east.g., email, WhatsApp, etc.) that can be received and opened on your child's tablet.
    7. On your kid's device: Open the bulletin and tap on the link.
    8. If at that place are any Verizon Smart Family unit features you don't desire to use, uncheck the box next to the feature, and tap Adjacent.

      Annotation: All features are selected (checked) past default.

    9. Follow the verification prompts to allow all permission requests. Depending on the features you selected to use, we'll enquire for:
      • Permission to manage telephone calls (Android only)
      • Location permission
      • Permission to collect spider web and app activeness
      • Administrator permission (Android but)
    10. Set upwards the VPN connection:
      • Android – Set it to Always on.
      • iPhone – Prepare up and Allow the VPN profile.

    You'll get a message on your device to ostend the connection was successful.

Unsubscribe

    You tin can remove Verizon Smart Family from your account through My Verizon.

    Note: With the Just Kids plan, you tin't unsubscribe or downgrade from Verizon Smart Family unit Premium because it's included for free every bit role of the plan. To make changes to your subscription, you'll need to alter your programme in My Verizon.

    Unsubscribe through the My Verizon app

    To remove Verizon Smart Family from your account:

    1. Get to the Add together-ons and apps screen of the My Verizon app.
    2. Roll to Smart Family unit.
    3. Tap Manage Enrollment.
    4. Select Remove Verizon Smart Family unit.

    Unsubscribe through the My Verizon website

    To remove Verizon Smart Family from your business relationship:

    1. Go to the Add together-ons and apps page of the My Verizon website.
    2. Select Smart Family.
    3. Click Remove.

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Source: https://www.verizon.com/support/how-to-use-verizon-smart-family/

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